JAVLN has acquired JRNY’s AI-driven customer experience software. From today, brokers, insurers and their customers using JAVLN will gain a more intuitive experience thanks to JRNY’s AI-driven dynamic conversations, smart recommendations and data driven insights. JRNY will complement the growing list of functional enhancements that are being continually released to the JAVLN platform.
Michael Lovegrove, JRNY founder and former CEO, will consult to JAVLN. “JAVLN is the perfect business to take the JRNY technology to the insurance industry with their expanding reach and a common goal to improve the customer experience,” says Michael.